Google Launched HELPOUTS

     Google launched this Monday Helpouts; a platform that connects people with experts over video chat to give free or paid advice for tasks as varied as how to use make up, learn how to cook a special plate or get environmental friendly lawn care tips. The goal is simple: to help people help each other. Helpouts lets you choose whom you get help from based on qualifications, availability, price, ratings and reviews. You can connect instantly or book in advance.

Will it work?

     I think that, as in pretty much everything Google does, this a great idea! Brilliant! The world is changing, and the way we relate and make our decisions are also changing. They waited for the right moment because at this point technology is such a strong part of our lives that we feel comfortable asking strangers for help in regular daily tasks; we’ve done it before with Yahoo Answers, Twitter, and YouTube how-tos. So this is not new for us, is only a different way of approaching it having it live on video chatting.

   But I am a little skeptical because video chatting remains a buggy experience. This becomes even harder when on the go, without Wi-Fi, which represents I think a large chunk of the provider and user side of Helpouts. Your car doesn’t break down in your living room, so when you need someone to talk you through your tire repair in the rain, your video bitrate won’t be too impressive.